ABOUT US

Our Story

A refined approach to brows, rooted in artistry and shaped by global technique.

Painted By Annie was founded on a passion for artistry and a commitment to intentional, refined work. Through years of hands-on experience, Annie developed a signature approach rooted in precision, balance, and natural enhancement.

In 2022, Annie expanded her training in Rio de Janeiro, Brazil — refining her craft through advanced, globally recognized techniques. Today, Painted By Annie blends that expertise with real-world experience, offering professional products and education designed for consistent, high-level results.

BOOK TRAINING

A Complete Approach to Henna Brows

Every product and training is thoughtfully selected and developed to support artists at every stage. Whether you're refining your technique or building your business, Painted By Annie is designed to help you create work that feels elevated, intentional, and truly your own.

BOOK TRAINING

Frequently asked questions

Do you offer refunds or exchanges?

Due to the hygienic nature of our products, all sales are final. We do not offer refunds or exchanges on any items purchased online or in-store.

What if my order arrives damaged?

We take great care to ensure your order arrives in perfect condition. If your item arrives damaged, please contact us as soon as possible and we will review the issue promptly to provide a suitable resolution.

How long does order processing take?

Orders are processed within 24–72 business hours, excluding weekends and holidays. Orders placed before 2:00 PM EST (Monday–Friday) may be processed the same day.

Where do you ship?

We currently ship within Canada, the United States, and the United Kingdom. Please note that we do not ship to P.O. Boxes.

What happens if an item is out of stock?

We aim to keep inventory as accurate as possible. If a product becomes unavailable, pre-order or waitlist options may be offered. In rare cases where an item cannot be fulfilled after purchase, you will be contacted and issued a full refund.

Can I cancel or change my order?

Once an order has been placed, we are unable to guarantee changes or cancellations. If you need assistance, please contact us as soon as possible and we will do our best to help.

When will I receive my order confirmation?

You will receive an order confirmation email once your order has been processed. Please ensure your contact details are entered correctly at checkout.

What if I have more questions?

No problem at all! Reach out to us anytime here and we'll get back to you ASAP.

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